This document defines the scope of privacy and degree of confidentiality protecting the information which the User inputs during account registration at the Websites or Applications and normal use of the services, programs and facilities of Cogent websites and application. At any time the User can, at his/her discretion, allow or forbid the collection and use of his/her personal information. Our legal basis for the collection of user data is Art. 6 (1) (b) GDPR and the customer's consent.
Cogent (hereinafter "Company") is committed to protecting the privacy of information that we collect from and about our website visitors, our cloud based solutions and our mobile applications available in iOS and android platforms which stores the data in our cloud server. Cogent's customer is responsible for protecting the privacy of information that was collected through the Cogent's software products which have been installed at the customer premises. This document contains the rules upon which such information is gathered and used. These rules apply to any personal and non personal information gathered at and/or by the Company.
The Company uses the information that it collects to set up services for its Users. Users' email addresses and any personal customer information will not be distributed or shared with third parties except to the extent necessary to provide the User with a requested service, or under circumstances required by law. The Company will disclose User's personal information when we believe in good faith that any applicable law, regulation, or legal process requires it, or where the Company believes disclosure is necessary to protect or enforce its rights or the rights of another user. We also disclose aggregated User statistics in order to describe our services and reach to prospective partners, advertisers, and other third parties. However, aggregate data is not traceable to the User specifically. The Company may use contractors to help us with our operations. Some or all of these contractors may access our databases of user information. These contractors will enter into an agreement with the Company that places restrictive provisions on their use and disclosure of all information they obtain through the relationship. The Company may share personal information with global partners for the purpose of providing Users with high quality, localized service. The Company may use Non-Personal Information to track the use of our websites or applications and for other internal purposes, such as providing, maintaining, evaluating, and improving the Services and the Website/Application. Our mobile application handles camera sensor data for capturing the photo of the visitor. It also handles the phonebook in which user will select the contact from their mobile contacts for creating visitor appointments.
Our websites may contain links to other websites or applications. The Company is not responsible for the privacy practices or the content of these other websites or applications. Users and visitors must check the policy statement of these others websites or applications to understand their policies. Users and visitors who access a linked websites or applications may be disclosing their private information. It is your responsibility to keep such information private and confident.
We work hard to protect our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold. In particular:
We adhere to the principles of purpose limitation and data minimization. Therefore, we only store your personal data for as long as it is necessary to achieve the purposes mentioned here or as long as the many storage periods required by law. After discontinuation of the respective purpose or expiry of these deadlines, the corresponding data will be blocked or deleted in accordance with the statutory provisions. Our legal basis for the deletion or blocking of personal data is Art. 5 (1) b) GDPR and Art. 5 (1) c) GDPR.
There may be social media features and interactive services within our websites and applications, such as blogs, chat rooms, forums, instant messaging, Facebook like button & widgets, etc., and other service member zones that allow them to input their data, details, materials, comments or other similar communications. Using such services, the User should realize that they are open for wide access and review, and any personal data that he/she published become viewable by third parties. The Company is not responsible for the security of the User's information that is passed by the User to third parties or provided during use of such services. Materials that will be placed by the User in such areas of the Website will be stored in systems of Company for an indefinite time, if otherwise not directly documented in each particular case.
The Company does not intend to and will not purposely collect, require or request personal information from persons under 18 years of age without permission from parent or legal guardian. If the User is a minor, he/she should not enter his/her personal information or use our websites or applications in any way prior to obtaining the consent of the parent or legal guardian.